![]() You may need to power cycle the printer and router to restore network communication. The higher the percentage, the stronger the signal. To check signal strength, print out the network settings. If your printer's signal strength is low, move the printer closer to the access point (or wireless router).If the print job is sent to a printer that's no longer connected to your computer, you may get the "printer is offline" message. Make sure to send the print job to the correct printer.Learn more about how to select the correct wireless router (SSID) when connecting your printer wirelessly on a Windows PC or Mac ®. To verify this, print out the network settings, check the listing for the wireless router (SSID), and make sure it matches the name of the router connected to your computer. Confirm that the printer and the computer are connected to the same network (wireless router).Make sure the printer is plugged in and turned ON. ![]() Here are possible solutions to successfully print wirelessly. If you attempt to print wirelessly and see a message telling you that the printer is offline, there are various reason this may occur.
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